Indian railways joint venture with Indian Railways Catering Tourism Corporation has come as relief for the passengers of Indian Railways This move of providing meals on board has come into existence to fulfill the food needs of travelers and enhance the same via innovative marketing moves.
The Indian Railways catering Tourism Corporation grant a fresh meal service for all its express trains. The main objective of this move is to be sensitive to the customer’s demands of requirement of quality oriented food on board.
The Indian Railways cater to the demands of both vegetarian as well as non-vegetarian service on board. It has also taken care of the religious values of the passengers for which they firstly inquire about the preferences of food kind to the passengers before serving them.
The food served is hot as it is prepared in the pantry car of the train. Some partially processed food is cooked on route making it all the more possible to serve hot food to its passenger commuters on board.
A variety of snacks also are available in the trains for the commuters on route. Likewise vendors too ferry periodically in the compartments with packaged foods, mineral water, cold drinks, tea and coffee.
A variety of local caters that operate at platform stations too offer a variety of hot and cold food products. The taste of the local flavors gets added to the meals of travelers when hawkers sell their eatables when the trains halt at the stations.
The quality of the food provided by the Indian Railways is tasty, filling, and cost-effective but demands better quality control. Indian Railways needs to develop
to offer comfortable contemporary ambiance with good quality, multi-cuisine, moderately priced food.